24/7 AI Voice Agent

Your customers call, we Echo it back to you

Training staff to handle phone orders is exhausting. Menu knowledge, price changes, tax calculations, upselling—it's overwhelming.

Skip the training. Let AI handle it—instantly accurate, always upselling, perfectly synced to your POS.

EchoAI Settings Dashboard - Configure your AI voice agent
95%
Automation Rate
24/7
Available
<2s
Response Time
100%
SMS Confirmation

How It Works

Voice Caller Agent automates customer calls end-to-end with natural conversations and seamless dashboard integration.

Customer Calls

AI agent instantly answers every call, fully aware of your business and menu 24/7.

AI Processes

Understands requests, confirms details, and handles updates intelligently in real-time.

Dashboard Updates

All orders and calls sync automatically into your POS dashboard for full visibility.

Built on advanced phonetic matching and semantic search to understand how customers naturally speak. Seamlessly integrates with Clover, Square, and other leading POS systems.

See it in action

Real scenarios. Real conversations. Real results.

📞

Peak Hours & Custom Requests

Call in Progress

8:32 PM
1:24
Customer

Can I get mutton koyla karahi and some roti? I'll be there in 5 minutes.

AI

Great choice! One Mutton Koyla Karahi. However, we can't have it ready in 5 minutes—our minimum prep time is 15 minutes. I can have it ready by 8:47 PM. Does that work?

Customer

Yeah, okay. And make sure the karahi is extra spicy!

AI

Perfect! I've noted that for your Karahi: extra spicy. We'll make sure of it. Your total is $18.98, ready at 8:47 PM.

💡 Manages expectations with realistic prep times and captures special instructions automatically

📞

Natural Understanding

Call in Progress

2:15 PM
0:52
Customer

Do you have that... uh... lassi dal paratha thing?

AI

You're thinking of our Lachaydar Paratha! It's $2.99—crispy, layered, and delicious. Would you like to add it?

Customer

Yeah, and what's that mutton thing with the coal flavor?

AI

That's our Mutton Koyla Karahi for $16.99! Juicy mutton with spices and a smoky coal infusion. Should I add it?

💡 Understands casual descriptions and phonetic variations of complex menu items

📞

Directions & Human Handoff

Call in Progress

7:05 PM
1:08
Customer

What's your address again? And are you open till 9?

AI

We're at 123 Main Street, Winnipeg, and we are actually open until 2 AM!

Customer

Can I speak to a manager about my last order?

AI

I understand you'd like to speak with someone from our team. Let me connect you with a manager right away. Please hold for just a moment.

💡 Answers location questions instantly and intelligently routes complex requests to staff

Command center for your business

Manage orders, menus, inventory, and analytics from a clean, unified dashboard.

Analytics dashboard
Main dashboard
Orders dashboard

All the tools you need

From order intake to analytics, unify operations in one place.

AI Voice Technology

Human-like conversations with natural language understanding. Phonetic matching handles accents and colloquialisms naturally.

Real-time Dashboard

See orders, bookings, and updates as they happen.

Order Management

Capture items, customizations, and special requests with 95%+ accuracy. AI handles routine orders autonomously and intelligently routes complex requests when needed.

Inventory Tracking

Track stock levels and set low-stock alerts.

Analytics & Insights

Understand trends, popular items, and performance.

POS Integrations

Seamlessly connects with Clover, Square, and other leading restaurant POS systems.

24/7 Availability

Always-on agent so you never miss a call.

SMS Order Confirmation

Customers receive instant text confirmation with order details, customizations, total, and pickup time.

Coming Soon
Multi-location Support

Manage multiple sites from one centralized dashboard.

Frequently asked questions

Find answers to common questions about our service.

How does it work?

Calls are answered by the AI agent, which understands requests, confirms details, and syncs results to your dashboard.

What industries do you support?

We're currently live with restaurants for pickups and reservations.

How long is setup?

Most teams are up and running within 24–72 hours depending on integrations.

Can it integrate with my existing systems?

Yes. We integrate with POS systems like Square and Clover, along with CRM platforms, calendars, and other tools you already use.

What languages are supported?

The system understands most common languages, but has a preference to respond back in English for clarity and purpose!

How accurate is the AI at understanding orders?

95%+ intent recognition accuracy. The AI uses phonetic matching and semantic search to understand how customers naturally speak. You can review the complete conversation in the dashboard anc contact the customer directly via their phone if need be

Can customers still reach a human if needed?

Absolutely. Customers can request to speak with someone at any time. The AI also intelligently routes complex requests—like large catering orders or complaints—to your staff when appropriate.

What happens to my existing staff?

Your staff are freed from answering phones to focus on food preparation and in-person service. The AI handles routine order-taking, allowing your team to do what they do best—create great food and serve customers.

Get started today

Ready to transform your business?

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